Privacy Policy – Colo-Majic® Ostomy & Colostomy Supplies

Effective Date: August 5, 2025

At Colo-Majic Enterprises Ltd. (“we,” “us,” “our”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.colomajic.com or purchase our ostomy supplies such as biodegradable ostomy liners and colostomy supplies. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable privacy laws.

1. Information We Collect

We collect personal information that you provide when ordering ostomy products or communicating with us, including:

• Name
• Email address
• Mailing address
• Telephone number
• Payment and billing details
• Purchase history
• Communications or feedback you send us
•  

We may also collect non-personal information automatically, such as:

• IP address
• Browser type and version
• Device details
• Pages viewed
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Process orders and secure payments for colostomy and ostomy supplies
• Communicate about your account or shipments
• Provide customer service and support
• Send updates, promotions, or newsletters (opt-out anytime)
• Improve our Site, services, and medical supplies offerings
• Comply with legal and security requirements

3. Consent

By using our Site or purchasing products, you consent to the collection and use of your personal information as described in this Policy. You may withdraw consent at any time, subject to legal or contractual obligations.

4. How We Share Your Information

We do not sell your personal information. Information may be shared only:

• With trusted third-party service providers (payment processors, shipping companies, email services) strictly to perform their services
• When required by law, regulation, court order, or government request
• To protect the rights, property, or safety of Colo-Majic or others
• As part of a business transaction (e.g., merger, sale, or reorganization), provided the recipient upholds equivalent privacy standards

5. Safeguarding Your Data

We use industry-standard security measures to protect your data, including:

• Secure servers and SSL-encrypted transmissions
• Access controls and authentication procedures
• Ongoing reviews of data protection practices

While we take every precaution, no method of storage or transfer is 100% secure.

6. International Data Transfers

Your data may be stored or processed outside Canada by third-party providers. All partners must maintain privacy protections equivalent to Canadian law.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Improve browsing experience
• Analyze traffic patterns
• Personalize content

You can control or disable cookies in your browser, though this may impact some Site functionality.

8. Children’s Privacy

Our Site is not intended for any person under 18. We do not knowingly collect personal information from minors. If you believe a child has provided information, contact us immediately for removal.

9. Your Rights: Access, Correction & Deletion

You may request to access, update, correct, or delete your personal information (subject to legal requirements). Please contact us to exercise these rights.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or laws. Updates will be posted here with a revised effective date. Continued use of our Site means acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, contact us:

Colo-Majic Enterprises Ltd.
Maple Ridge, BC, Canada
Email: [email protected]
Website: www.colomajic.com